{"id":497,"date":"2020-03-13T09:10:33","date_gmt":"2020-03-13T09:10:33","guid":{"rendered":"https:\/\/salute.vamtam.com\/?page_id=497"},"modified":"2022-06-16T16:44:12","modified_gmt":"2022-06-16T13:44:12","slug":"how-we-work","status":"publish","type":"page","link":"https:\/\/cutting-edge.com.ng\/en\/how-we-work\/","title":{"rendered":"How we work"},"content":{"rendered":"\t\t
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Our Collectively Exhaustive and Mutually Consistent Modus Operandi<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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How we work<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tRequest Appointment ><\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\tPrint<\/span>\n\t\t\t\t\t\t<\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\tEnvelope<\/span>\n\t\t\t\t\t\t<\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\tShare-alt<\/span>\n\t\t\t\t\t\t<\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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We are a Process-Oriented Solution Provider<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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We endeavour to follow a process that removes the guesswork from our engagements with our customers. We understand the meaning of \u201cdata or information-driven decisions\u201d. We appreciate the fact that experience alone, rule of thumb, and hunches are not the right way to make decisions about enterprises.<\/p>

\u00a0<\/p>

We, therefore, seek to qualify every decision we make regarding our customers. We also endeavour to qualify the business recommendations we give to our customers. We take time to understand what our customers mean when they communicate a support issue or a need to us. Where we need to, we undertake research on the customer issue or need at hand.<\/p>

\u00a0<\/p>

When we are sure we understand what is required to address a customer\u2019s requirements, we prepare a Scope-of-Work<\/strong> document for support or consultancy related requirements. For more complex projects, we document our understanding of the customers requirements and counter check our understanding of the requirement with the customer. For technology acquisition-related solutions, we take them through an iterative process of qualification until we strike a cost-value balance for the customer\u2019s benefit. This is the sweet spot that we know would be difficult to beat under the given circumstances.<\/p>

\u00a0<\/p>

For technical support or consultancy requirements, we provide a technical service delivery Job Card<\/strong>. The job card lists the reported issues which required to be addressed, the solutions we applied, and the mitigative measures required to avert similar situations in the future.<\/p>

\u00a0<\/p>

This approach enables us to provide verified and verifiable solutions that not only meet or exceed the customer\u2019s requirements, but also solutions that do not adversely affect other aspects of the enterprise. We embed systems thinking in our practice. This modus operandi<\/i> enables us to meet one of our core values, which is to \u201ccultivate long-lasting relationships with our customers\u201d.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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WHAT OUR CLIENTS SAY about us<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\"Thank you for the work done. It is delightful to have [database-name] DR standby database.\"\t\t\t\t\t<\/div>\n\t\t\t\t\tDatabase Manager<\/span>Rwanda On-Line E-Procurement System, for which we implemented a Maximum Availability Architecture<\/span><\/cite>\t\t\t\t<\/div>\n\t\t\t\t\t\t
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\n\t\t\t\t\t\t\"I have been around for sometime and I do not know anyone who could have done this for us.\"\t\t\t\t\t<\/div>\n\t\t\t\t\tSenior Manager<\/span>The Kenya National Treasury, after we completed an Enterprise Architecture project for the National Pension system<\/span><\/cite>\t\t\t\t<\/div>\n\t\t\t\t\t\t
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\n\t\t\t\t\t\t\"You do not need a big team. You only need the right people!\"\t\t\t\t\t<\/div>\n\t\t\t\t\tICT Manager<\/span>Airtel Kenya after implementing a fail-safe cluster for one of their Oracle databases, deploying their Customer Care and Billing system and upgrading their Oracle E-Business Suite ERP<\/span><\/cite>\t\t\t\t<\/div>\n\t\t\t\t\t\t
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\n\t\t\t\t\t\t\"We would definitely not have been able to migrate our application to the cloud without your assistance\"\t\t\t\t\t<\/div>\n\t\t\t\t\tCIO<\/span>A private enterprise in Ghana after we migrated their application to the Oracle Cloud Infrastructure<\/span><\/cite>\t\t\t\t<\/div>\n\t\t\t\t\t\t
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\n\t\t\t\t\t\t\"I did not know there are such people in Kenya\"\t\t\t\t\t<\/div>\n\t\t\t\t\tThe Co-ordinator<\/span>Kenya National Registration Bureau, after we completed resolving the issues that were impeding the issuance of National ID cards. We played the Task Force Lead role.<\/span><\/cite>\t\t\t\t<\/div>\n\t\t\t\t\t\t
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\n\t\t\t\t\t\tFollowing our Treasury server crash last week and our inability to reconstruct it, we sought your assistance over the weekend to assist in the migration of the backup data from Oracle version 9i to 19c to be used for migration to Treasury 11x... Thank you very much... you saved us.\t\t\t\t\t<\/div>\n\t\t\t\t\tICT Manager<\/span>A Commercial Bank in Kenya<\/span><\/cite>\t\t\t\t<\/div>\n\t\t\t\t\t\t
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<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Our Collectively Exhaustive and Mutually Consistent Modus Operandi How we work Request Appointment > Print Envelope Share-alt We are a Process-Oriented Solution Provider We endeavour to follow a process that removes the guesswork from our engagements with our customers. We understand the meaning of \u201cdata or information-driven decisions\u201d. We appreciate the fact that experience alone,…<\/p>\n","protected":false},"author":47,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_mi_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-497","page","type-page","status-publish","hentry"],"yoast_head":"\nHow we work - Cutting Edge Technologies<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cutting-edge.com.ng\/en\/how-we-work\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How we work\" \/>\n<meta property=\"og:description\" content=\"Our Collectively Exhaustive and Mutually Consistent Modus Operandi How we work Request Appointment > Print Envelope Share-alt We are a Process-Oriented Solution Provider We endeavour to follow a process that removes the guesswork from our engagements with our customers. 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